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Welcome Certified Brokers!
Access Health CT is committed to providing information and resources throughout the year to ensure a strong partnership with our certified broker community. Check back regularly for updates.
Training & Certification
- Sign in to Noverant Learning Management System (opens in a new window) to view profile details
Webinars
- Broker 101 Webinar (March 2024) Video (opens in a new window)
- Broker 101 Webinar (March 2024) Presentation Deck (PDF, opens in a new window)
Resources
- Access Health CT Toolkit
- Broker 101 Webinar (October 2025) (PDF, opens in a new window)
- 2026 Virtual Broker Training Video (opens in a new window)
- 2026 Virtual Broker Training (PDF, opens in a new window)
- Broker 101 Webinar (March 2024) (opens in a new window)
- Release 47 Training (October 2025) (PDF, opens in a new window)
- 2025 Virtual Broker Training (PDF, opens in a new window)
- 2025 Virtual Broker Training Video (opens in a new window)
- 2026 FPL Thresholds (PDF, opens in a new window)
- 2025 FPL Thresholds (PDF, opens in a new window)
- 2024 FPL Thresholds (PDF, opens in a new window)
- 2023 FPL Thresholds (PDF, opens in a new window)
- 2022 APTC Calculator (Excel)
- 2021 APTC Calculator (Excel)
- 2023 Dental Enrollment Using HIX Presentation (PDF, opens in a new window)
- Symantec VIP Soft Token Installation Guide (PDF, opens in a new window)
- Acceptable Verification Documents (opens in a new window)
Contact Us
Call Center: 1-855-909-2428
Broker Support : AHCTbrokersupport@ct.gov
Broker Registration: BrokerRegistration.AHCT@ct.gov
Dental: Dental.AHCT@ct.gov
Broker Assistance for Individual Plans:
Broker Assistance for Small Business Plans:
- Visit accesshealthctsmallbiz.com
- Email SHOP.ahct@ct.gov
- Administrative questions/support: 1-855-762-4928
INDIVIDUAL CARRIERS
Customers who have questions about specific plan benefits, billing or payments, ID cards and in-network services, should contact their insurance company directly.
